Shipping and Returns

Processing Time

  • Orders are processed within 2–3 business days

  • Orders placed on weekends or holidays will be processed the next business day

Shipping Times

  • Standard Shipping (U.S.): 5–10 business days

  • International Shipping: 10–20 business days (customs may cause delays)

Shipping Costs

  • Calculated at checkout based on your location

  • Free shipping may be available on promotional offers

Tracking

  • Once your order ships, you’ll receive an email with tracking information

 

We want you to absolutely love your gift from Luve Drop. If something isn’t right, here’s how we can help:

Returns & Exchanges

  • Returns are accepted within 30 days of delivery

  • Items must be unused, in original packaging, and in resaleable condition

  • Non-returnable items: personalized/customized items, digital products, and clearance items

Refunds

  • Refunds will be issued back to your original payment method within 5–10 business days after we receive your return

  • Customers are responsible for return shipping costs unless the item is defective or damaged

Damaged or Wrong Items
If your item arrives damaged or incorrect, contact us within 7 days of delivery at support@luvedrop.com with photos, and we’ll make it right.